BeautyKlove Privacy Policy

Last Updated:1st Jan 2020

BeautyKlove – Salon at Home (“BeautyKlove”, “we”, “our”, or “us”) operates the website https://salonathome.in. This Privacy Policy explains how we collect, use and protect your personal information when you use our services.

By using our platform, you agree to the collection and use of information in accordance with this Privacy Policy and applicable laws of India.

1. Information We Collect

We may collect personal information including:

• Name
• Phone number
• Email address
• Service location / address
• Booking and transaction information
• Device and browser information

2. How We Use Your Information

• To schedule and manage service appointments
• To communicate booking confirmations
• To improve customer experience
• To send offers and updates
• To prevent fraud and ensure platform security

3. Cookies

Our website may use cookies to enhance user experience, remember preferences and analyse website usage.

4. Sharing of Information

We may share information with:

• Assigned beauticians providing your service
• Payment processing providers
• Technology service providers
• Legal authorities when required by law

We do not sell your personal data.

5. Data Security

We implement reasonable security measures to protect your information. However, internet transmissions cannot be guaranteed to be completely secure.

6. Your Rights

You may request to access, update or delete your personal information by contacting us.

7. Children’s Privacy

Our services are intended for users above 18 years of age.

8. Updates to Policy

This policy may be updated from time to time. Changes will be posted on this page.

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Terms of Use

This website www.salonathome.in is owned and operated by BeautyKlove – Salon at Home.

1. Use of Platform

By using this platform you agree to:

• Provide accurate information during registration
• Use the services only for lawful purposes
• Maintain the confidentiality of your account

2. Service Disclaimer

BeautyKlove connects customers with trained beauty professionals who provide salon services at home. Results may vary depending on skin, hair and individual conditions.

3. Customer Responsibilities

• Provide a safe environment for beauticians
• Inform about allergies or medical conditions before service
• Treat service professionals respectfully

4. Intellectual Property

All content including logos, design and images are the property of BeautyKlove and protected by intellectual property laws.

5. Limitation of Liability

BeautyKlove shall not be liable for indirect damages, losses or reactions caused due to undisclosed allergies or medical conditions.

6. Governing Law

These terms are governed by the laws of India. Any disputes shall fall under the jurisdiction of courts in Jharkhand.

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Refund & Cancellation Policy

Cancellation

If you cancel an appointment within 24 hours of the scheduled service time, a ₹200 cancellation fee may apply.

Refund Processing

If a refund is approved, it will be processed to the original payment method within 7–10 business days.

If more than 15 days have passed since approval, please contact us.